Research ops

A light research cadence: recruit from the funnel, clip the leak, and hand evidence to the test.

Abstract study of user paths

Tools used

How it works

  1. 01

    Recruit from the leak

    Talk to people who stalled, not to a generic panel.

    • Filter by the same event that failed in analytics.
    • Five sessions beat fifty unused recordings.
  2. 02

    Clip, don’t summarise

    The team watches the moment, then tests it.

    • Store clips next to the hypothesis.
    • Kill research that cannot name a ship.

Schedule a 30-minute strategy call with the UXLAB team.